Tips: PC can’t recongnize HTC Rhyme Sync software

Posted in: Android,Rhyme,Top questions — October 11, 2011
Tips: PC can’t recongnize HTC Rhyme Sync software

Ref:

can’t see HTC Sync option,

htc sync software issue,

can’t recongnize sync software

If you have already downloaded the HTC Rhyme Sync software file into your PC and alse completed the installation. When you connect your HTC Rhyme smartphone to your PC via supported USB cable, Sync software can not recongnize your HTC Rhyme device or you can’t see the HTC Sync option, try to follow with the solutions below.

Solution 1: Esure that you select USB Debugging in Settings > Applications > Development before connecting your phone to the computer

Solution 2: Connect your cellphone to PC and wait 20 seconds for your phone to install HTC Sync on your phone.

Solution 3: Unplug the USB sync cable. Wait for 5 seconds. Reconnect the Phone to the PC using the USB cable.

Solution 4: Select “HTC sync” and wait for HTC Sync to recognize your Phone. This process could take up to a minute your first time connecting to the computer

Via: HTC Support

If the trouble you had met still can not be solved or it frequently appear, kindly please let us know so that we can research the best solutions for you and others.

As well, we pretty welcome you to share your own solution with us here. You know you will make a difference to other users.

Read these following related posts to learn more about your HTC Rhyme smartphone.

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Tags: android 2.3, Android cellphone, htc rhyme, HTC Rhyme Sync software, HTC sync software, software issue, Sync, sync software, tips, tips and tricks

Comments (7)

7 Comments »

I have downloaded the sync software for the Rhyme 3.0.5581 and continue to get the following error messages: on the PC “no device connected” on the phone “HTC sync software not found please download” My husband has an Incredible 2 and has no problems syncing his phone to the computer. I have contacted HTC 3 times now and they told me there is nothing more they can do for me. Any assistance you offer would be appreciated. I have 9 days left to return this phone and it will have to be returned if I can’t get the sync feature to work.

Comment by Nicol Rolston — October 19, 2011
ok, thanks for your questions since perhaps there are many users who’re suffering this.
well ,there is absolutely nothing wrong with your device, the issue in question might be the sync software 3.0.5581 edition. Your PC isn’t compatible with this edition so that it can’t recongize the sync software. In view of different edition, it is no doubt that your husband’s Incredible 2 has no problems with syncing. No one asked this trouble in HTC Community and Verizon Community. it shows this question isn’t so common. We have no best solutions in short times but only to suggest you check your PC hardware and software. If necessary and possible, you might as well upgrade.
We will endeavor to reach the best solutions. looking forward to your feedback!

Comment by verizon-cellphones — October 19, 2011
I am having the same problem. I just purchased the HTC Rhyme from Verizon on Saturday. On my home laptop and my work PC I am receiving the “no device connected” error message. What can I do? I have to be able receive my work emails and sync my calendar to this phone. If not, liek Nicol Rolston, I will have to return the phone. Any suggestions? Please help.

Comment by Leatha Kopech — November 7, 2011
tell us what is your pc os, Mac or Windows? this perhaps make difference.
in HTC community, someone shared you’d better uninstall the sync software that you’ve downloaded and installed and then reinstall it. as well, someone else said you have to checked whenther you can use these files in your momery card or not, if not, something wrong might come from your SD card.

Comment by verizon-cellphones — November 8, 2011
I’m having the exact same problem as described about. I have the Incredible 2 and can connect to sync without any trouble. We just bought my wife the Rhyme and HTC Sync says “No device connected”. I’m running win vista

Comment by Ryan — November 20, 2011
I am also having the same issues with the “no device connected” error msg. I have installed, uninstalled, reinstalled several times and am not able to sync my phone to my laptop. I previously had a blackberry and this was not an issue. I am on Windows 7. Are there any known compatibility issues & a fix for it.

Comment by TAMI — May 12, 2012
it is widely considered that the issue in question has lots of things to do with win7. try to connect your rhyme with another win xp pc. things might be different..
anyway, i’ve done this.

Comment by Jeff — May 12, 2012